Do you suspect a child is being abused?

Reporting Child Abuse

 

  • State law requires anyone who suspects child abuse or neglect to report those suspicions to the Texas Department of Family and Protective Services (DFPS) or to a local law enforcement agency.
  • Any person making a report to DFPS is immune from civil or criminal liability as long as the report is made in good faith.
  • The reporter's name is also confidential and will not be provided directly to the accused person by any DFPS employee. There are circumstances under which DFPS is required to disclose a reporter's identity to law enforcement, a court of law, or another state agency. 
  • A person who suspects child abuse or neglect, but fails to report it, can be charged with a misdemeanor or state jail felony. Remember, reporting suspected child abuse or neglect makes it possible for a child to get help.

2 Ways to Report Abuse or Neglect

Over the Phone

Call the Texas Abuse Hotline at 1-800-252-5400

  • The hotline is answered by DFPS Intake Specialists 24/7
  • You will be asked to provide your name and contact information
  • You will be asked to explain your concerns. The intake specialist might ask additional questions to determine if the situation meets Texas Family Code's definition of abuse or neglect

Online

Go online to www.txabusehotline.org

  • This secure website provides a way to  explain your concerns in writing
  • You must provide your name and a valid e-mail address
  • Your identity will remain confidential and will not be provided directly to the accused person by any DFPS employee
  • Once an intake specialist processes your report, you will receive a confirmation e-mail with a Call Identification Number
  • The email will also tell you whether or not your report was forwarded to a local DFPS office for further investigation

Additional Information

 

Please note that the Internet Reporting System is for non-urgent situations. Receipt of internet reports may be delayed during times of high call volume to the Texas Abuse Hotline. The Internet Reporting System should NOT be used in urgent or emergency situations, including but not limited to:

  • Injuries to a child age 5 or under or serious injuries to any age child
  • Immediate need for medical care (including a suicidal child)
  • Sexual abuse where the perpetrator has access or will have access to the child in the near future
  • A child age 5 or younger who is alone or is likely to be left alone in the next 24 hours
  • Any other situation you feel requires a response within 24 hours

 

Call in reports about these (and similar situations) to the
Texas Abuse Hotline at 1-800-252-5400.
Always call local law enforcement first if a child is in imminent danger.